Shipping Policy

Last updated: Today

At Bennett & Rose, we want your order to be handled with care and delivered as efficiently as possible.

This Shipping Policy explains how we process and ship orders placed through bennettandrosega.com.

Order Processing Time

Please allow 1–3 business days for your order to be processed.

During this time, we review your order, verify product and shipping details, and prepare your items for shipment.

Business days are Monday through Friday, excluding public holidays.

Estimated Delivery Time

Once your order has been processed and shipped, delivery typically takes 3–7 business days.

This delivery estimate is in addition to the processing time.

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier disruptions, customs clearance, peak shopping periods, holidays, incorrect shipping information, or other circumstances beyond our control.

Direct Shipping From Our Suppliers

Bennett & Rose works with suppliers who may ship products directly to our customers.

By shipping directly from our suppliers, we reduce additional handling and help get your order on its way efficiently.

Some orders may ship from international locations, including China, even when the delivery address is in the United States.

Shipping Destinations and Carriers

We offer free shipping within the United States, unless otherwise stated at checkout.

Depending on the product, supplier location, and delivery address, your order may be handled by an international shipping partner, a U.S. delivery carrier, or a combination of both.

If tracking is available for your order, we will email your tracking information once your order has shipped.

Shipping Costs

Shipping is free for orders delivered within the United States, unless otherwise stated at checkout. Any applicable shipping charges will be displayed before you complete your purchase.

Incorrect Shipping Information

Please check that your shipping address is complete and accurate before placing your order.

If you notice an error, contact us as soon as possible at info@bennettandrosega.com.

We will do our best to update your information. However, once your order has been processed or shipped, we may no longer be able to change the delivery address.

Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at info@bennettandrosega.com.

Include your name, order number, and the email address used at checkout so we can review your shipment and assist with the next steps.

Lost or Missing Packages

If tracking shows your package as delivered but you have not received it, please check around your delivery location and with other members of your household, neighbors, or your building’s reception or mailroom, if applicable. You can also contact the delivery carrier for additional delivery details.

If you still cannot locate your package, email us at info@bennettandrosega.com with your order number.

We will review the available shipping information and help you with the next steps.

Contact Us

For questions about shipping or your order, please contact:

Bennett & Rose
Email: info@bennettandrosega.com
Website: bennettandrosega.com